Privacy Notice
Who we are
This form is operated by Reflek Global Trading (Nanjing) Corporation (南京瑞孚莱商贸有限公司), the company behind the CERAMIGUARD brand ("we", "us").
What we collect
The information you enter in the form: your name, company (optional), country or region, the type of business cooperation you are interested in, your preferred contact method and the contact detail you provide (WhatsApp number, email address or WeChat ID), and the products you are interested in. We also record the date and time of submission and, if you came from a QR code, which code it was.
Why we use it
Only to respond to your inquiry and to discuss products, samples, quotations or business cooperation with you. We do not sell your data and do not use it for unrelated purposes.
Legal basis
Your consent (you tick the box before submitting) and our legitimate interest in answering business inquiries. You can withdraw consent at any time.
Who can see it
Our sales and customer-service staff. The form is processed by a third-party form-handling service provider, which stores the submission on our behalf and forwards it to us by email. Because we are based in China and the provider may store data outside your country, your information may be transferred internationally.
How long we keep it
For as long as needed to handle your inquiry and the resulting business relationship, and normally no longer than 24 months after our last contact, unless you ask us to delete it sooner.
Your rights
You may ask us to access, correct, delete or restrict the use of your personal data, or to stop contacting you, at any time. If you are in the EU/EEA or UK you also have the right to complain to your local data-protection authority.
Contact
To exercise your rights or ask a question, write to: [PRIVACY CONTACT EMAIL — to be confirmed by the company]